Terms of service
Terms of Service
Overview
Welcome to Sero Watch Company.
Throughout the site, the terms “we”, “us” and “our” refer to Sero Watch Company B.V. We operate this website and store, including all related content, features, products, and services (the “Services”), to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree, you should not use our Services.
1. Access & Account
You confirm that you are at least the age of majority in your country of residence.
You agree to provide accurate and complete information when placing an order and to keep your details up to date. You are responsible for maintaining the confidentiality of your account and all activities under it.
2. Our Products
We aim to present our products as accurately as possible. However, variations in color, texture, or appearance may occur due to screen settings or lighting conditions.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
3. Orders
By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order.
An order is only confirmed once payment has been received and we have issued an order confirmation.
We may cancel or adjust orders if necessary, for example in cases of pricing errors, availability issues, or suspected misuse.
4. Pricing & Payment
All prices are shown at checkout and confirmed in your order confirmation.
Prices may exclude shipping costs and any applicable import duties or taxes, depending on your location.
You agree to provide valid payment details and authorize us to charge the full amount of your order.
5. Shipping & Delivery
Orders are shipped from the Netherlands.
Depending on your location, we offer a selection of shipping options at checkout. Available methods, carriers, and delivery times may vary by region.
Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to factors outside our control, including customs processing, carrier delays, or local conditions.
Shipping costs, where applicable, are calculated at checkout.
For certain destinations, import duties, taxes, tariffs, or customs fees may apply upon arrival. These charges are determined by local authorities and are the responsibility of the recipient.
Risk of loss or damage transfers to you upon delivery to the specified address.
6. Intellectual Property
All content on this site, including text, images, product designs, and branding, is the property of Sero Watch Company or its licensors and is protected by applicable intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written permission.
7. Third-Party Services & Links
Our Services may include tools or links to third-party providers. These are provided for convenience only. We are not responsible for their content, policies, or performance.
8. Shopify Relationship
Our store is powered by Shopify. All purchases are made directly with Sero Watch Company.
Shopify is not responsible for any transactions, products, or services purchased through our store.
9. Feedback
If you provide feedback, reviews, or suggestions, you grant us the right to use this content without restriction or compensation.
10. Errors & Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
11. Prohibited Use
You may not use our Services for unlawful purposes or in any way that may harm Sero Watch Company, its customers, or its systems.
12. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available”, except where statutory rights apply.
We do not guarantee uninterrupted or error-free use of our Services.
13. Limitation of Liability
To the fullest extent permitted by law, Sero Watch Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
Nothing in these Terms limits your statutory rights as a consumer.
14. Indemnification
You agree to indemnify and hold harmless Sero Watch Company from any claims arising from your breach of these Terms or misuse of the Services.
15. Termination
We may suspend or terminate access to our Services at any time if these Terms are violated.
16. Governing Law
These Terms are governed by the laws of the Netherlands.
17. Changes to These Terms
We may update these Terms from time to time. Continued use of our Services constitutes acceptance of any changes.
18. Contact Information
Sero Watch Company B.V.
2e Daalsedijk 125
3551 EE Utrecht
The Netherlands
Email: info@serowatchcompany.com
Chamber of Commerce: 90453824
VAT: NL865320871B01